Why have KYC (Know Your Customer) and AML (Anti-Money Laundering) issues become a significant operational challenge for retail banks?
Regulators impose heavy penalties for inadequate customer due diligence. Banks must monitor massive volumes of transactions for fraud.
Banks must also conduct strict KYC due diligence for third-party products sold through their delivery channels (like insurance or mutual funds).
Part of Retail Banking & Wealth Management · Retail Banking: Introduction · Last updated