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PPB Capsule Cards PRO Impact of Technology Adop…
The telecommunications backbone dictates digital banking capabilities. What key characteristics of 5G networks will revolutionise banking technologies?
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5G Network Technology
Impact of Technology Adoption and Trends in Banking Technology 43
WA 43
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With central databases, customer data is highly sensitive. What is a fundamental legal and ethical principle regarding the collection of personal data?
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Privacy and Confidentiality of Data
Impact of Technology Adoption and Trends in Banking Technology 41
WA 41
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Adopting advanced banking technology doesn't just change software; it changes the bank's structure. How does IT typically affect hierarchical tiers?
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Impact of IT on Organisational Structure
Impact of Technology Adoption and Trends in Banking Technology 40
WA 40
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Modern banks leverage computer science that mimics human intelligence. What are the key components and uses of AI in the banking sector?
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Artificial Intelligence (AI) in Banking
Impact of Technology Adoption and Trends in Banking Technology 40
WA 40
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Cryptocurrencies run on a specific foundational technology. What is Blockchain, and why is it considered highly secure for transactions?
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Blockchain Technology (DLT)
Impact of Technology Adoption and Trends in Banking Technology 40
WA 40
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While technology increases efficiency, it also brings challenges to customer loyalty. How does technology lead to the commoditization of banking services?
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Impact of IT on Service Quality
Impact of Technology Adoption and Trends in Banking Technology 38
WA 38
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Before the internet was ubiquitous, businesses needed secure data exchange. What is EDI in the context of banking technology?
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Electronic Data Interchange (EDI)
Impact of Technology Adoption and Trends in Banking Technology 37
WA 37
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While both are digital, their regulatory frameworks differ drastically. What is the fundamental difference between a private Cryptocurrency and a CBDC?
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Cryptocurrency vs CBDC
Impact of Technology Adoption and Trends in Banking Technology 37
WA 37
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The process of loan disbursement has moved online. In the digital lending ecosystem, what role do LSPs and DLAs play?
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Digital Lending Eco-System
Impact of Technology Adoption and Trends in Banking Technology 37
WA 37
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Banks provide varying levels of service via their websites. What characterises a basic Dissemination of Information website?
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Levels of Corporate Websites
Impact of Technology Adoption and Trends in Banking Technology 36
WA 36
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To assist management in complex scenarios, banks deploy specific analytical software. What is the primary function of a Decision Support System (DSS)?
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Decision Support Systems (DSS)
Impact of Technology Adoption and Trends in Banking Technology 36
WA 36
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To eliminate drudgery and human error, banks deploy software robots. What type of tasks is RPA specifically designed to automate?
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Robotic Process Automation (RPA)
Impact of Technology Adoption and Trends in Banking Technology 36
WA 36
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To protect borrowers from hidden charges, RBI issued strict guidelines for digital loans. What mandatory document must be provided before loan execution?
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Key Fact Statement (KFS) in Digital Lending
Impact of Technology Adoption and Trends in Banking Technology 32
WA 32
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Banks are securely opening their systems to third-party developers. What technology facilitates this secure data exchange in Open Banking?
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Open Banking and APIs
Impact of Technology Adoption and Trends in Banking Technology 27
WA 27
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Technology is rapidly reshaping the banking landscape globally. What is a primary visible trend regarding the physical delivery of banking services?
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Global Trends in Banking Systems
Impact of Technology Adoption and Trends in Banking Technology 33
WA 33
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IoT devices are becoming payment vectors. What are Wearables and how do they integrate with financial services?
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Wearable Technology in Banking
Impact of Technology Adoption and Trends in Banking Technology 33
WA 33
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Immersive technologies are entering banking for training and customer engagement. How does AR differ from VR?
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Virtual Reality (VR) vs Augmented Reality (AR)
Impact of Technology Adoption and Trends in Banking Technology 32
WA 32
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To provide 24x7 support, banks use virtual assistants. What are Chatbots, and how do they interact with customers?
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Chatbots in Customer Service
Impact of Technology Adoption and Trends in Banking Technology 31
WA 31
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Social media platforms are now being used for banking transactions. How does a customer utilize Hashtag Banking to perform a service like checking their balance?
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Hashtag Banking
Impact of Technology Adoption and Trends in Banking Technology 24
WA 24
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Impact of Technology Adoption and Trends in Banking Technology — JAIIB PPB Capsules

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5G Network Technology The telecommunications backbone dictates digital banking capabilities. What key characteristics of 5G ne… Privacy and Confidentiality of Data With central databases, customer data is highly sensitive. What is a fundamental legal and ethical princ… Impact of IT on Organisational Structure Adopting advanced banking technology doesn't just change software; it changes the bank's structure. How… Artificial Intelligence (AI) in Banking Modern banks leverage computer science that mimics human intelligence. What are the key components and u… Blockchain Technology (DLT) Cryptocurrencies run on a specific foundational technology. What is Blockchain, and why is it considered… Impact of IT on Service Quality While technology increases efficiency, it also brings challenges to customer loyalty. How does technolog… Electronic Data Interchange (EDI) Before the internet was ubiquitous, businesses needed secure data exchange. What is EDI in the context o… Cryptocurrency vs CBDC While both are digital, their regulatory frameworks differ drastically. What is the fundamental differen… Digital Lending Eco-System The process of loan disbursement has moved online. In the digital lending ecosystem, what role do LSPs a… Levels of Corporate Websites Banks provide varying levels of service via their websites. What characterises a basic Dissemination of… Decision Support Systems (DSS) To assist management in complex scenarios, banks deploy specific analytical software. What is the primar… Robotic Process Automation (RPA) To eliminate drudgery and human error, banks deploy software robots. What type of tasks is RPA specifica… Key Fact Statement (KFS) in Digital Lending To protect borrowers from hidden charges, RBI issued strict guidelines for digital loans. What mandatory… Open Banking and APIs Banks are securely opening their systems to third-party developers. What technology facilitates this sec… Global Trends in Banking Systems Technology is rapidly reshaping the banking landscape globally. What is a primary visible trend regardin… Wearable Technology in Banking IoT devices are becoming payment vectors. What are Wearables and how do they integrate with financial se… Virtual Reality (VR) vs Augmented Reality (AR) Immersive technologies are entering banking for training and customer engagement. How does AR differ fro… Chatbots in Customer Service To provide 24x7 support, banks use virtual assistants. What are Chatbots, and how do they interact with… Hashtag Banking Social media platforms are now being used for banking transactions. How does a customer utilize Hashtag…
Chapters in this paper
Banker-Customer Relationship Principles of Lending, Different Types of Borrowers, and Types of Credit Facilities Essentials of Bank Computerisation Ethics, Business Ethics & Banking: An Integrated Perspective AML- KYC Guidelines Appraisal and Assessment of Credit Facilities Operational Aspects of CBS Environment Ethics at the Individual Level Operational Aspects of KYC Operational Aspects of Loan Accounts Alternate Delivery Channels – Digital Banking Ethical Dimensions: Employees Opening Accounts of Various Types of Customers Types of Collaterals and their Characteristics Data Communication Network and EFT Systems Work Ethics and the Workplace
Modules in PPB
MODULE A: General Banking Operations MODULE B: Functions of Banks MODULE C: Banking Technology MODULE D: Ethics in Banks and Financial Institutions
JAIIB papers
IE-IFS — Indian Economy & Indian Financial System PPB — Principles & Practices of Banking AFM — Accounting & Financial Management for Bankers RBWM — Retail Banking & Wealth Management
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