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PPB Capsule Cards FREE Banker-Customer Relations…
When a customer opens a savings or current deposit account with a bank, what is the primary legal relationship established?
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The Bank is the Debtor, and the Customer is the Creditor.
Continuation:
Since the customer lends money to the bank, the bank owes the money back. The customer has no security from the debtor (bank).
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214 Views
Relationship: Deposit Account
Banker-Customer Relationship 214
WA 214
PPB Capsule Cards FREE Banker-Customer Relations…
What is the banker-customer relationship when the bank grants a loan or advance to the customer?
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The Bank is the Creditor, and the Customer is the Debtor.
Continuation:
Lending is the core activity of banks. The borrower executes documents and offers security to the bank before utilizing the credit facility.
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150 Views
Relationship: Loan Account
Banker-Customer Relationship 150
WA 150
PPB Capsule Cards PRO Technology Trends in Bank…
In the Account Aggregator framework, who ultimately holds the power to initiate the transfer of financial information?
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148 Views
Consent Architecture in AA
Technology Trends in Banking, e-RUPI, Fintech - RegTech, SupTech, Hashtag Banking etc. 148
WA 148
PPB Capsule Cards PRO Ethics, Business Ethics &…
What is the fundamental difference between Values and Ethics in the context of banking and business?
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144 Views
Values vs Ethics
Ethics, Business Ethics & Banking: An Integrated Perspective 144
WA 144
PPB Capsule Cards FREE Banker-Customer Relations…
When a bank provides a safe deposit locker to a customer, what specific relationship is formed?
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The Bank is the Lessor, and the Customer is the Lessee.
Continuation:
Governed by Sec 105 of the Transfer of Property Act. The bank is not liable for loss from natural calamities, only for its own negligence/fraud.
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144 Views
Relationship: Safe Deposit Locker
Banker-Customer Relationship 144
WA 144
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PPB Capsule Cards PRO Ethics, Business Ethics &…
When did business ethics in India gain center stage in corporate operations, and which committee was recently set up by SEBI?
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141 Views
Corporate Governance in India
Ethics, Business Ethics & Banking: An Integrated Perspective 141
WA 141
PPB Capsule Cards PRO Ethics, Business Ethics &…
In business ethics, does the principle of fairness mean that everybody is treated equally and gets exactly what they want?
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139 Views
Principle of Fairness
Ethics, Business Ethics & Banking: An Integrated Perspective 139
WA 139
PPB Capsule Cards FREE Banker-Customer Relations…
What is the legal relationship between the bank and customer when valuables are deposited for safe custody?
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The Bank is the Bailee, and the Customer is the Bailor.
Continuation:
Governed by Sec 148 of the Indian Contract Act. The bank becomes the custodian and is liable for any loss caused due to its negligence.
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137 Views
Relationship: Safe Custody
Banker-Customer Relationship 137
WA 137
PPB Capsule Cards FREE Banker-Customer Relations…
In a pledge transaction where goods are kept as security, what is the relationship between the bank and the borrower?
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Bank is the Pawnee (Pledgee), Customer is the Pawner (Pledger).
Continuation:
A pledge involves actual or constructive delivery of goods to the bank as security for a debt.
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133 Views
Relationship: Pledge
Banker-Customer Relationship 133
WA 133
PPB Capsule Cards PRO Ethics, Business Ethics &…
Which famous leader espoused the philosophy of 'Trusteeship', and what is its core origin?
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127 Views
Philosophy of Trusteeship
Ethics, Business Ethics & Banking: An Integrated Perspective 127
WA 127
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PPB Capsule Cards PRO Ethics, Business Ethics &…
What is the foremost principle of ethical banking, and what does it inspire among stakeholders?
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120 Views
Ethical Foundation: Trust
Ethics, Business Ethics & Banking: An Integrated Perspective 120
WA 120
PPB Capsule Cards PRO Ethics, Business Ethics &…
What creates an ethical dilemma for a banking professional during the course of business?
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120 Views
Ethical Dilemmas in Banking
Ethics, Business Ethics & Banking: An Integrated Perspective 120
WA 120
PPB Capsule Cards FREE Banker-Customer Relations…
If a customer deposits a cheque into their account for collection, what role does the bank play during the clearing process?
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The Bank acts as an Agent, and the Customer is the Principal.
Continuation:
According to Sec 182 of the Indian Contract Act. This relationship terminates upon death, insolvency, or lunacy of the customer.
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115 Views
Relationship: Cheque Collection
Banker-Customer Relationship 115
WA 115
PPB Capsule Cards PRO Ethics, Business Ethics &…
What are the three stages an organization passes through during an ethical crisis event?
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112 Views
Stages of Ethical Crisis
Ethics, Business Ethics & Banking: An Integrated Perspective 112
WA 112
PPB Capsule Cards PRO Ethics, Business Ethics &…
How do the principles of 'Openness' and 'Prudence' apply to a banking business?
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103 Views
Principle of Openness & Prudence
Ethics, Business Ethics & Banking: An Integrated Perspective 103
WA 103
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PPB Capsule Cards PRO Ethics, Business Ethics &…
In the standard banking code of conduct, what is the difference between 'Integrity' and 'Neutrality'?
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93 Views
Integrity vs Neutrality
Ethics, Business Ethics & Banking: An Integrated Perspective 93
WA 93
PPB Capsule Cards FREE Banker-Customer Relations…
When immovable property is given as security for a loan, what relationship is established?
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The Bank is the Mortgagee, and the Customer is the Mortgagor.
Continuation:
Mortgages apply to real estate and immovable assets. The bank holds the interest in the property until the loan is repaid.
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83 Views
Relationship: Mortgage
Banker-Customer Relationship 83
WA 83
PPB Capsule Cards FREE Banker-Customer Relations…
For a vehicle loan where the vehicle remains in the possession of the borrower, what is the relationship?
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The Bank is the Hypothecatee, and the Customer is the Hypothecator.
Continuation:
Unlike a pledge, possession remains with the customer (borrower) in hypothecation, though the bank has a charge over the asset.
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80 Views
Relationship: Hypothecation
Banker-Customer Relationship 80
WA 80
PPB Capsule Cards FREE Banker-Customer Relations…
What is the fundamental difference between Demand Deposits and Time Deposits in banking?
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Demand deposits are payable on demand (low/no interest), Time deposits are repaid after a fixed expiry period (higher interest).
Continuation:
Current and Savings accounts are demand deposits. FDs, RDs, and Short-term deposits are time deposits.
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79 Views
Demand vs Time Deposits
Banker-Customer Relationship 79
WA 79
PPB Capsule Cards FREE Banker-Customer Relations…
When does the law of limitation begin to run for a bank deposit (both demand and fixed deposits)?
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It begins only when a demand for repayment has been made by the customer.
Continuation:
Unlike typical debts where limitation starts immediately, deposit limitation starts strictly upon the customer's demand for withdrawal/repayment.
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77 Views
Law of Limitation: Deposits
Banker-Customer Relationship 77
WA 77
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PPB Capsule Cards PRO AML- KYC Guidelines
What is the time limit for a bank to report an STR to FIU-IND after concluding a transaction is suspicious?
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68 Views
Suspicious Transaction Report (STR)
AML- KYC Guidelines 68
WA 68
PPB Capsule Cards FREE Banker-Customer Relations…
When a bank issues a duplicate demand draft to a customer who lost the original, what relationship is established?
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The Bank is the Indemnified (Indemnity Holder), and Customer is the Indemnifier.
Continuation:
Governed by Sec 124 of Indian Contract Act. The customer promises to compensate the bank against any loss from the duplicate issuance.
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68 Views
Indemnity Relationship
Banker-Customer Relationship 68
WA 68
PPB Capsule Cards PRO Essentials of Bank Comput…
Beyond the main Data Warehouse, organizations utilize other storage architectures. What is the fundamental difference between a Data Mart and a Data Lake?
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66 Views
Data Mart vs Data Lake
Essentials of Bank Computerisation 66
WA 66
PPB Capsule Cards PRO AML- KYC Guidelines
What is the purpose of FATCA and CRS regulations in Indian banking?
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66 Views
FATCA and CRS
AML- KYC Guidelines 66
WA 66
PPB Capsule Cards FREE Banker-Customer Relations…
As per KYC norms and PMLA 2002, who exactly qualifies as a 'Customer' of a bank?
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A person/entity maintaining an account, executing a transaction, or the beneficial owner behind a transaction.
Continuation:
It includes non-account holders doing walk-in transactions (like high-value DDs) and professional intermediaries acting on someone's behalf.
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64 Views
Definition of Customer (KYC)
Banker-Customer Relationship 64
WA 64
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PPB Capsule Cards PRO AML- KYC Guidelines
What is the threshold limit for reporting cash transactions in the CTR to FIU-IND?
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63 Views
Cash Transaction Report (CTR)
AML- KYC Guidelines 63
WA 63
PPB Capsule Cards PRO Operational Aspects of KY…
What are the critical technological requirements for conducting a Video-based Customer Identification Process (V-CIP)?
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60 Views
Video-based CIP (V-CIP)
Operational Aspects of KYC 60
WA 60
PPB Capsule Cards PRO Operational Aspects of CB…
When business hours close, the CBS must finalize the day's accounting. What are the crucial activities performed during End of Day (EOD) operations at the Data Centre?
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59 Views
End of Day (EOD) Operations
Operational Aspects of CBS Environment 59
WA 59
PPB Capsule Cards PRO Types of Collaterals and …
What makes a collateral security 'effective' and desirable for a lending bank?
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59 Views
Effectiveness of Securities
Types of Collaterals and their Characteristics 59
WA 59
PPB Capsule Cards PRO AML- KYC Guidelines
Under PMLA, who is responsible for overall compliance of KYC/AML obligations in a bank?
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59 Views
Designated Director (DD)
AML- KYC Guidelines 59
WA 59
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PPB Capsule Cards PRO Principles of Lending, Di…
What are the fundamental rules a banker must follow to ensure safe and profitable lending, minimizing inherent risks?
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58 Views
Cardinal Principles of Lending
Principles of Lending, Different Types of Borrowers, and Types of Credit Facilities 58
WA 58
PPB Capsule Cards PRO Grievance Redressal &…
To handle disputes related to failed digital transactions quickly, what system has the RBI mandated Payment System Operators to implement?
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56 Views
ODR for Failed Transactions
Grievance Redressal & RBI Integrated Ombudsman Scheme 2021 56
WA 56
PPB Capsule Cards FREE Banker-Customer Relations…
Under which specific Act and Section is 'Banking' defined as accepting deposits from the public for the purpose of lending or investment?
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Sec 5(b) of the Banking Regulation Act, 1949.
Continuation:
Crucial exam point: Companies accepting deposits only for trading/manufacturing are NOT banks. Deposits must be repayable on demand or otherwise.
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56 Views
Definition of Banking
Banker-Customer Relationship 56
WA 56
PPB Capsule Cards PRO Appraisal and Assessment …
What is the general formula to assess a borrower's maximum limit for a Letter of Credit (LC) facility?
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55 Views
Assessing Letter of Credit (LC) Limit
Appraisal and Assessment of Credit Facilities 55
WA 55
PPB Capsule Cards PRO Responsibility of Collect…
In the context of a collecting banker, what does the legal term 'Conversion' refer to?
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55 Views
Meaning of 'Conversion'
Responsibility of Collecting Bank 55
WA 55
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PPB Capsule Cards PRO Banker's Special Rel…
If a customer deposits money with the bank for a specific purpose, can the bank apply a lien on those funds?
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55 Views
Lien Exception: Specific Purpose
Banker's Special Relationship 55
WA 55
PPB Capsule Cards PRO Foreign Exchange Remittan…
When did the Foreign Exchange Management Act (FEMA) come into effect, and what act did it replace to manage foreign exchange in India?
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55 Views
FEMA Introduction & Enactment
Foreign Exchange Remittance Facilities for Individuals 55
WA 55
PPB Capsule Cards PRO Essentials of Bank Comput…
Security and connectivity are crucial in banking networks. Define the specific roles of a Gateway and a Firewall within a bank's computerised infrastructure.
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54 Views
Network Devices: Gateway & Firewall
Essentials of Bank Computerisation 54
WA 54
PPB Capsule Cards PRO Operational Aspects of Ha…
What is the purpose of the CTS-2010 standards introduced by the RBI for cheques?
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54 Views
CTS-2010 Standards
Operational Aspects of Handling Clearing/Collection/Cash 54
WA 54
PPB Capsule Cards PRO Foreign Exchange Remittan…
Under LRS, what is the maximum foreign exchange limit allowed for medical treatment abroad without insisting on a hospital or doctor's estimate?
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54 Views
Medical Treatment Abroad Limits
Foreign Exchange Remittance Facilities for Individuals 54
WA 54
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PPB Capsule Cards PRO AML- KYC Guidelines
What is the objective of the 'Layering' stage in money laundering?
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54 Views
ML Stage: Layering
AML- KYC Guidelines 54
WA 54
PPB Capsule Cards PRO AML- KYC Guidelines
What happens in the final 'Integration' stage of money laundering?
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54 Views
ML Stage: Integration
AML- KYC Guidelines 54
WA 54
PPB Capsule Cards PRO Data Communication Networ…
NEFT revolutionized retail payments in India. Unlike RTGS, how are NEFT transactions settled throughout the day, and are there any minimum or maximum limits?
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53 Views
NEFT (National Electronic Fund Transfer)
Data Communication Network and EFT Systems 53
WA 53
PPB Capsule Cards PRO Different Modes of Chargi…
What is the legal definition of a contract under Section 2(h) of the Indian Contract Act, 1872, and what makes an agreement legally binding for a bank?
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53 Views
Essentials of a Valid Contract
Different Modes of Charging Securities 53
WA 53
PPB Capsule Cards PRO Financial Inclusion &…
What is the typical duration of the skill development and entrepreneurship programs offered by RSETIs to rural youth?
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53 Views
RSETI Training Duration
Financial Inclusion & Financial Literacy 53
WA 53
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PPB Capsule Cards PRO Ethics, Business Ethics &…
How did unethical lending practices contribute to the global financial crisis of 2007-08?
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52 Views
Global Financial Crisis (2007-08)
Ethics, Business Ethics & Banking: An Integrated Perspective 52
WA 52
PPB Capsule Cards PRO Important Laws Relating t…
Which specific types of assets and conditions are explicitly exempt from seizure and auction under the SARFAESI Act?
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52 Views
SARFAESI Act Exemptions
Important Laws Relating to Recovery of Dues 52
WA 52
PPB Capsule Cards PRO Grievance Redressal &…
When does a customer gain the right to approach the Banking Ombudsman regarding an unresolved complaint?
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52 Views
Ombudsman Approach Timeline
Grievance Redressal & RBI Integrated Ombudsman Scheme 2021 52
WA 52
PPB Capsule Cards PRO Responsibility of Collect…
What specific protection does Section 131 of the NI Act offer to a collecting banker?
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52 Views
Section 131 Protection
Responsibility of Collecting Bank 52
WA 52
PPB Capsule Cards PRO Operational Aspects of NR…
Can an NRI open a Non-Resident (Ordinary) Rupee Account (NRO) jointly with a resident Indian?
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NRO Account Joint Holding
Operational Aspects of NRI Business 52
WA 52
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PPB Capsule Cards PRO Operational Aspects of KY…
Under the Customer Acceptance Policy, is a bank permitted to open an account in an anonymous or fictitious/benami name?
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52 Views
Anonymous Accounts Prohibition
Operational Aspects of KYC 52
WA 52
PPB Capsule Cards PRO Ethics, Business Ethics &…
What were the key unethical practices that triggered the Enron crisis and bankruptcy in 2001?
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51 Views
Enron Crisis Learnings
Ethics, Business Ethics & Banking: An Integrated Perspective 51
WA 51
PPB Capsule Cards PRO Ethical Dimensions: Emplo…
How can traditional Key Performance Indicators (KPIs) become the root cause of unethical behavior in banks?
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51 Views
KPIs & Unethical Behavior
Ethical Dimensions: Employees 51
WA 51
PPB Capsule Cards PRO Work Ethics and the Workp…
How did the actions of traders manipulating the LIBOR rates highlight a massive ethical failure?
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51 Views
LIBOR Manipulation Scandal
Work Ethics and the Workplace 51
WA 51
PPB Capsule Cards PRO Personal Finance
What specific warning legend/notice MUST be prominently displayed on all monthly credit card statements?
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51 Views
Minimum Amount Due Warning
Personal Finance 51
WA 51
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PPB Capsule Cards PRO Contracts of Guarantee &a…
If the creditor formally releases the principal debtor from the debt, does the guarantor still have to pay?
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51 Views
Discharge of Principal Debtor
Contracts of Guarantee & Bank Guarantee 51
WA 51
PPB Capsule Cards PRO Principles of Lending, Di…
Which conceptual framework helps financial institutions evaluate the overall creditworthiness and borrowing strength of a prospective client?
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51 Views
7 Cs of Credit Framework
Principles of Lending, Different Types of Borrowers, and Types of Credit Facilities 51
WA 51
PPB Capsule Cards PRO Appraisal and Assessment …
What are the sequential stages that define a manufacturing firm's operating cycle for working capital assessment?
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51 Views
Operating Cycle of a Business
Appraisal and Assessment of Credit Facilities 51
WA 51
PPB Capsule Cards PRO Foreign Exchange Remittan…
At what threshold is a person bringing foreign exchange into India required to make a declaration to the Customs Authorities via a CDF?
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51 Views
Currency Declaration Form (CDF) Limits
Foreign Exchange Remittance Facilities for Individuals 51
WA 51
PPB Capsule Cards PRO Foreign Exchange Remittan…
What is the monetary ceiling prescribed by RBI for using International Credit Cards (ICCs) for expenses while on a visit outside India?
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51 Views
International Credit Cards (ICC)
Foreign Exchange Remittance Facilities for Individuals 51
WA 51
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PPB Capsule Cards PRO AML- KYC Guidelines
What are the three universally recognized stages of the money laundering cycle?
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51 Views
Stages of Money Laundering
AML- KYC Guidelines 51
WA 51
PPB Capsule Cards PRO Operational Aspects of CB…
In a CBS environment, weak passwords lead to systemic breaches. According to basic operational controls, what are the mandatory parameters for enforcing strong passwords?
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50 Views
Password Control Parameters
Operational Aspects of CBS Environment 50
WA 50
PPB Capsule Cards PRO Alternate Delivery Channe…
For quick onboarding, PPI issuers offer 'Small PPIs' using just an OTP and self-declaration of a valid ID. What are the strict loading limits imposed on these minimum-detail instruments?
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50 Views
Small PPIs (Minimum Detail)
Alternate Delivery Channels – Digital Banking 50
WA 50
PPB Capsule Cards PRO Self-Help Groups
If an SHG applies for a loan, but one of its members is an individual defaulter to the bank, should the bank reject the SHG?
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50 Views
Defaulters in SHG Financing
Self-Help Groups 50
WA 50
PPB Capsule Cards PRO Non-Performing Assets/ St…
What is the general provisioning requirement for standard assets in the Agriculture and Micro/Small Enterprises (SMEs) sectors?
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50 Views
General Provisioning (Standard Assets)
Non-Performing Assets/ Stressed Assets 50
WA 50
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PPB Capsule Cards PRO Operational Aspects of Lo…
What external benchmarks did RBI mandate for pricing retail and MSME floating rate loans effective from October 1, 2019?
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50 Views
External Benchmark Lending Rate (EBLR)
Operational Aspects of Loan Accounts 50
WA 50
PPB Capsule Cards PRO Principles of Lending, Di…
What is the maximum number of partners allowed in a partnership firm established for the purpose of gain?
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50 Views
Partnership Firm Max Limit
Principles of Lending, Different Types of Borrowers, and Types of Credit Facilities 50
WA 50
PPB Capsule Cards PRO Banker's Special Rel…
Why is a Banker's General Lien legally referred to as an 'implied pledge' in banking law?
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50 Views
Implied Pledge (Right to Sell)
Banker's Special Relationship 50
WA 50
PPB Capsule Cards PRO Foreign Exchange Remittan…
What is the maximum limit of foreign exchange an individual can remit outwards under the Liberalised Remittance Scheme (LRS) per financial year?
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50 Views
Liberalised Remittance Scheme Limit
Foreign Exchange Remittance Facilities for Individuals 50
WA 50
PPB Capsule Cards PRO Foreign Exchange Remittan…
When returning to India, what is the rule regarding the redemption of unutilized balances on Prepaid Travel Cards purchased by resident Indians?
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50 Views
Unspent Prepaid Travel Cards
Foreign Exchange Remittance Facilities for Individuals 50
WA 50
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PPB Capsule Cards PRO AML- KYC Guidelines
In the context of Money Laundering, what happens during the 'Placement' stage?
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50 Views
ML Stage: Placement
AML- KYC Guidelines 50
WA 50
PPB Capsule Cards PRO The Consumer Protection A…
What was one of the most significant changes introduced by the Consumer Protection Act (CPA) 2019 compared to the 1986 Act?
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49 Views
CPA 2019 E-Commerce Inclusion
The Consumer Protection Act, 2019: Preamble, Extent and Definitions 49
WA 49
PPB Capsule Cards PRO Principles of Lending, Di…
What is the difference between the Memorandum of Association (MoA) and Articles of Association (AoA) for a borrowing company?
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49 Views
MoA vs AoA of a Company
Principles of Lending, Different Types of Borrowers, and Types of Credit Facilities 49
WA 49
PPB Capsule Cards PRO Financial Inclusion &…
To ensure Payment Banks actually serve unbanked areas, what percentage of their physical access points must be located in rural centers?
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49 Views
Payment Banks Rural Access
Financial Inclusion & Financial Literacy 49
WA 49
PPB Capsule Cards PRO AML- KYC Guidelines
When is a bank permitted to break customer secrecy without the customer's explicit consent?
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49 Views
Secrecy Obligations Exceptions
AML- KYC Guidelines 49
WA 49
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PPB Capsule Cards PRO Operational Aspects of KY…
If a customer's current address is not on their OVD, what 'Deemed OVDs' can be accepted temporarily?
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49 Views
Deemed OVDs for Updated Address
Operational Aspects of KYC 49
WA 49
PPB Capsule Cards PRO Opening Accounts of Vario…
What is a major operational restriction when a bank opens a deposit account for an illiterate person?
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49 Views
Accounts for Illiterate Persons
Opening Accounts of Various Types of Customers 49
WA 49
PPB Capsule Cards PRO Ethics at the Individual …
What is the fundamental difference between Terminal Values and Instrumental Values?
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Terminal vs Instrumental Values
Ethics at the Individual Level 48
WA 48
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What distinguishes Morals from Personal Values for an individual decision-maker?
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Morals vs Personal Values
Ethics at the Individual Level 48
WA 48
PPB Capsule Cards PRO Ethical Dimensions: Emplo…
How does a well-laid whistle blower policy impact the work environment and employee mindset?
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Whistle Blower Policy Motivation
Ethical Dimensions: Employees 48
WA 48
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Relationship: Deposit Account When a customer opens a savings or current deposit account with a bank, what is the primary legal relati… Relationship: Loan Account What is the banker-customer relationship when the bank grants a loan or advance to the customer? Consent Architecture in AA In the Account Aggregator framework, who ultimately holds the power to initiate the transfer of financia… Values vs Ethics What is the fundamental difference between Values and Ethics in the context of banking and business? Relationship: Safe Deposit Locker When a bank provides a safe deposit locker to a customer, what specific relationship is formed? Corporate Governance in India When did business ethics in India gain center stage in corporate operations, and which committee was rec… Principle of Fairness In business ethics, does the principle of fairness mean that everybody is treated equally and gets exact… Relationship: Safe Custody What is the legal relationship between the bank and customer when valuables are deposited for safe custo… Relationship: Pledge In a pledge transaction where goods are kept as security, what is the relationship between the bank and… Philosophy of Trusteeship Which famous leader espoused the philosophy of 'Trusteeship', and what is its core origin? Ethical Foundation: Trust What is the foremost principle of ethical banking, and what does it inspire among stakeholders? Ethical Dilemmas in Banking What creates an ethical dilemma for a banking professional during the course of business? Relationship: Cheque Collection If a customer deposits a cheque into their account for collection, what role does the bank play during t… Stages of Ethical Crisis What are the three stages an organization passes through during an ethical crisis event? Principle of Openness & Prudence How do the principles of 'Openness' and 'Prudence' apply to a banking business? Integrity vs Neutrality In the standard banking code of conduct, what is the difference between 'Integrity' and 'Neutrality'? Relationship: Mortgage When immovable property is given as security for a loan, what relationship is established? Relationship: Hypothecation For a vehicle loan where the vehicle remains in the possession of the borrower, what is the relationship? Demand vs Time Deposits What is the fundamental difference between Demand Deposits and Time Deposits in banking? Law of Limitation: Deposits When does the law of limitation begin to run for a bank deposit (both demand and fixed deposits)? Suspicious Transaction Report (STR) What is the time limit for a bank to report an STR to FIU-IND after concluding a transaction is suspicio… Indemnity Relationship When a bank issues a duplicate demand draft to a customer who lost the original, what relationship is es… Data Mart vs Data Lake Beyond the main Data Warehouse, organizations utilize other storage architectures. What is the fundament… FATCA and CRS What is the purpose of FATCA and CRS regulations in Indian banking? Definition of Customer (KYC) As per KYC norms and PMLA 2002, who exactly qualifies as a 'Customer' of a bank? Cash Transaction Report (CTR) What is the threshold limit for reporting cash transactions in the CTR to FIU-IND? Video-based CIP (V-CIP) What are the critical technological requirements for conducting a Video-based Customer Identification Pr… End of Day (EOD) Operations When business hours close, the CBS must finalize the day's accounting. What are the crucial activities p… Effectiveness of Securities What makes a collateral security 'effective' and desirable for a lending bank? Designated Director (DD) Under PMLA, who is responsible for overall compliance of KYC/AML obligations in a bank? Cardinal Principles of Lending What are the fundamental rules a banker must follow to ensure safe and profitable lending, minimizing in… ODR for Failed Transactions To handle disputes related to failed digital transactions quickly, what system has the RBI mandated Paym… Definition of Banking Under which specific Act and Section is 'Banking' defined as accepting deposits from the public for the… Assessing Letter of Credit (LC) Limit What is the general formula to assess a borrower's maximum limit for a Letter of Credit (LC) facility? Meaning of 'Conversion' In the context of a collecting banker, what does the legal term 'Conversion' refer to? Lien Exception: Specific Purpose If a customer deposits money with the bank for a specific purpose, can the bank apply a lien on those fu… FEMA Introduction & Enactment When did the Foreign Exchange Management Act (FEMA) come into effect, and what act did it replace to man… Network Devices: Gateway & Firewall Security and connectivity are crucial in banking networks. Define the specific roles of a Gateway and a… CTS-2010 Standards What is the purpose of the CTS-2010 standards introduced by the RBI for cheques? Medical Treatment Abroad Limits Under LRS, what is the maximum foreign exchange limit allowed for medical treatment abroad without insis… ML Stage: Layering What is the objective of the 'Layering' stage in money laundering? ML Stage: Integration What happens in the final 'Integration' stage of money laundering? NEFT (National Electronic Fund Transfer) NEFT revolutionized retail payments in India. Unlike RTGS, how are NEFT transactions settled throughout… Essentials of a Valid Contract What is the legal definition of a contract under Section 2(h) of the Indian Contract Act, 1872, and what… RSETI Training Duration What is the typical duration of the skill development and entrepreneurship programs offered by RSETIs to… Global Financial Crisis (2007-08) How did unethical lending practices contribute to the global financial crisis of 2007-08? SARFAESI Act Exemptions Which specific types of assets and conditions are explicitly exempt from seizure and auction under the S… Ombudsman Approach Timeline When does a customer gain the right to approach the Banking Ombudsman regarding an unresolved complaint? Section 131 Protection What specific protection does Section 131 of the NI Act offer to a collecting banker? NRO Account Joint Holding Can an NRI open a Non-Resident (Ordinary) Rupee Account (NRO) jointly with a resident Indian? Anonymous Accounts Prohibition Under the Customer Acceptance Policy, is a bank permitted to open an account in an anonymous or fictitio… Enron Crisis Learnings What were the key unethical practices that triggered the Enron crisis and bankruptcy in 2001? KPIs & Unethical Behavior How can traditional Key Performance Indicators (KPIs) become the root cause of unethical behavior in ban… LIBOR Manipulation Scandal How did the actions of traders manipulating the LIBOR rates highlight a massive ethical failure? Minimum Amount Due Warning What specific warning legend/notice MUST be prominently displayed on all monthly credit card statements? Discharge of Principal Debtor If the creditor formally releases the principal debtor from the debt, does the guarantor still have to p… 7 Cs of Credit Framework Which conceptual framework helps financial institutions evaluate the overall creditworthiness and borrow… Operating Cycle of a Business What are the sequential stages that define a manufacturing firm's operating cycle for working capital as… Currency Declaration Form (CDF) Limits At what threshold is a person bringing foreign exchange into India required to make a declaration to the… International Credit Cards (ICC) What is the monetary ceiling prescribed by RBI for using International Credit Cards (ICCs) for expenses… Stages of Money Laundering What are the three universally recognized stages of the money laundering cycle? Password Control Parameters In a CBS environment, weak passwords lead to systemic breaches. According to basic operational controls,… Small PPIs (Minimum Detail) For quick onboarding, PPI issuers offer 'Small PPIs' using just an OTP and self-declaration of a valid I… Defaulters in SHG Financing If an SHG applies for a loan, but one of its members is an individual defaulter to the bank, should the… General Provisioning (Standard Assets) What is the general provisioning requirement for standard assets in the Agriculture and Micro/Small Ente… External Benchmark Lending Rate (EBLR) What external benchmarks did RBI mandate for pricing retail and MSME floating rate loans effective from… Partnership Firm Max Limit What is the maximum number of partners allowed in a partnership firm established for the purpose of gain? Implied Pledge (Right to Sell) Why is a Banker's General Lien legally referred to as an 'implied pledge' in banking law? Liberalised Remittance Scheme Limit What is the maximum limit of foreign exchange an individual can remit outwards under the Liberalised Rem… Unspent Prepaid Travel Cards When returning to India, what is the rule regarding the redemption of unutilized balances on Prepaid Tra… ML Stage: Placement In the context of Money Laundering, what happens during the 'Placement' stage? CPA 2019 E-Commerce Inclusion What was one of the most significant changes introduced by the Consumer Protection Act (CPA) 2019 compar… MoA vs AoA of a Company What is the difference between the Memorandum of Association (MoA) and Articles of Association (AoA) for… Payment Banks Rural Access To ensure Payment Banks actually serve unbanked areas, what percentage of their physical access points m… Secrecy Obligations Exceptions When is a bank permitted to break customer secrecy without the customer's explicit consent? Deemed OVDs for Updated Address If a customer's current address is not on their OVD, what 'Deemed OVDs' can be accepted temporarily? Accounts for Illiterate Persons What is a major operational restriction when a bank opens a deposit account for an illiterate person? Terminal vs Instrumental Values What is the fundamental difference between Terminal Values and Instrumental Values? Morals vs Personal Values What distinguishes Morals from Personal Values for an individual decision-maker? Whistle Blower Policy Motivation How does a well-laid whistle blower policy impact the work environment and employee mindset?
Chapters in this paper
Banker-Customer Relationship Principles of Lending, Different Types of Borrowers, and Types of Credit Facilities Essentials of Bank Computerisation Ethics, Business Ethics & Banking: An Integrated Perspective AML- KYC Guidelines Appraisal and Assessment of Credit Facilities Operational Aspects of CBS Environment Ethics at the Individual Level Operational Aspects of KYC Operational Aspects of Loan Accounts Alternate Delivery Channels – Digital Banking Ethical Dimensions: Employees Opening Accounts of Various Types of Customers Types of Collaterals and their Characteristics Data Communication Network and EFT Systems Work Ethics and the Workplace
Modules in PPB
MODULE A: General Banking Operations MODULE B: Functions of Banks MODULE C: Banking Technology MODULE D: Ethics in Banks and Financial Institutions
JAIIB papers
IE-IFS — Indian Economy & Indian Financial System PPB — Principles & Practices of Banking AFM — Accounting & Financial Management for Bankers RBWM — Retail Banking & Wealth Management
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